Ergon Energy is encouraging customers planning to connect solar photovoltaic (PV) systems ahead of planned reductions in federal government incentives on 1 July to submit their application form as soon as possible to avoid disappointment.

The months leading up to the end of the financial year represent the busiest time of the year for solar PV connection applications as the Federal Government’s Solar Credits rebate will be reduced by a third.

“We urge customers planning to purchase a solar PV system before 1 July to promptly fill out and return the application form to us as soon as possible,” said Acting General Manager Service Delivery Central John Dunn.

For the best chance of approval and connection, Ergon Energy advises:

  • Applications for systems 5kW and greater should be submitted by Monday 30 April. This date also applies for systems 2kW and greater being connected to a single wire earth return (SWER) section of the network, and any systems proposed for any of Ergon Energy’s 33 isolated networks.
  • Applications for systems less than 5kW on the main network should be submitted by Monday 28 May.

All efforts will be made to process applications promptly. However, due to the large volume of applications, Ergon Energy cannot guarantee approval will be granted in time for customers to have their system installed by 30 June to qualify for the greater rebate. The sooner applications are lodged, the better chance of Ergon Energy processing them in ample time.

Systems with inverters of 5kW or less are eligible for the Queensland Government’s Solar Bonus Scheme, provided the customer meets other eligibility criteria.

Mr Dunn reminded customers that it is their legal obligation to gain approval from Ergon Energy before the system is connected to the electricity network.

“In most cases, the installer or PV retailer will manage the application process on behalf of the customer, but it pays to be aware of the process because at the end of the day, it’s the customer’s signature on the dotted line.”

Ergon Energy has a dedicated Solar Support Team to help customers and PV retailers through the process. Ph 1300 553 924, 8:00am to 5:00pm, Monday to Friday, or via email: energysystems@ergon.com.au

For more information about solar PV connections, visit the Ergon Energy website at www.ergon.com.au

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